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Hello.
My name is Kathryn Haas
UX | UI Designer | Researcher |
Knowledge Content Developer
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Clinically Pressed
The goal was to work in groups of four to combine our user experience (UX), user interface (UI) and front-end (FE) development skills. We choose to highlight our skills by partnering with Clinically Pressed to reinvent their website. Clinically Pressed currently hosts their website via Wix. We used Wix, Wix Editor & Wix Velo to redesign the website.
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Experience
I’m a senior knowledge content developer with a background in interior design. I'm an innovative designer with a passion for writing and editing with a strong attention to detail. My strengths include building strong relationships, creating and editing written communications and drive knowledge strategy in projects.
Senior Content Developer, April 2012 - Present, Target Corporation
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Manage, provide copywriting, editorial support and publication guest-facing help content on Target.com and in the Target app; govern and maintain retail service center knowledge tools by providing day-to-day knowledge support for internal business partners and enterprise-wide initiatives.
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Promote guest self-service and support overall user experience for Target.com and the Target app by driving strategies to enhance content.
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Develop and implement communication processes and strategies that support enterprise-wide initiatives by collaborating with cross-functional teams, senior leadership and key partners.
Senior Specialist, Target.com, May 2011 - April 2012, Target Corporation
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Part of a team to execute a successful launch of the new Target.com site when brought in-house.
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Managed guest contacts on social media.
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Created, reviewed and revised email templates, job aids and knowledge resulting in improved accuracy and efficient execution of procedures for team members.
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Worked to resolve issues with escalated and Executive Offices contacts in a Target brand way.
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Presented company in a positive and professional manner as floor and training support for service center contractors during holiday peak season.
About Me
I'm a big Minnesota sports fan with a big love for the Minnesota Twins and the Minnesota Wild. My husband and I enjoy spending time outside and taking our rescue pup on long walks. I also embrace any time I can spend with family and close friends.
Currently, I’m a senior knowledge content developer, but I have a background in interior design. I'm an innovative designer with a passion for writing and editing. My strengths include building strong relationships, create written communications that empower users. Lead and strategize knowledge-related projects.
My technical skills include Adobe XD, Google Workspace, Figma, InVision, Microsoft Office, Miro & Salesforce.
Education
December 2021 - June 2022
University of Minnesota
Certificate, UX | UI Design
September 1994 - May 1999
South Dakota State University
Bachelor of Science, Interior Design
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